Data Privacy Policy

General information

The protection of your personal information is very important to us. Therefore you find details about the collection of personal data when using our website. Personal data is defined as all data that may relate to you personally. Personal data are for example user behaviour, IP addresses or e-mail addresses. We treat you personal data as strictly confidential and according to the General Data Protection Regulation (GDPR).

Contact details of the responsible person

As defined in Art. 4(7) GDPR, the responsible person is the host of the website:

Hörtig Rohrpost GmbH
Sophian-Kolb-Str. 4
95448 Bayreuth
Tel.: +49 (0) 921-789490

Information on data collection

As far as on our sides personal data (for example name, address or E-Mail addresses) are raised, this takes place, as far as possible, always on freiwilliger basis. These data will not be disclosed to third parties without your explicit consent. Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

Data collection on our website


The internet pages partly use so-called cookies. Cookies are small text files that are stored on your computer and stored by your browser. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. The legal basis for this is contained in Art. 6, para. 1, sentence 1(f) GDPR (legitimate interest).

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

We use the following cookies:

  • Google Analytics, Google Tag Manager and Hubspot: monitors and tracks visitor’s behavior on our website
  • WordPress Logged-in: authenticates logged-in visitors, passwort authentication, user verification
  • WPML: identifies the preferred user language (German vs. English)
  • Limit Login Attempts Reloaded: provides brute force security in logins by monitoring user cookies
  • Math Captcha: provides captcha for logins
  • Borlabs Cookie Notice: monitors the cookie settings of the user and saves the settings

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type and browser version, used operating system, Referrer URL, Host name of the accessing computer, Time of the server request.

These data can not be assigned to specific persons. A merge of this data with other data sources will not be done. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use.

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy:

Google has certified that it adheres to the Privacy Shield Principles (more information:

Demographics in Google Analytics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data can not be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section “Opposition to Data Collection”.

IP anonymization

We use the function “Activation of IP anonymization” on this website. As a result, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Why do we use Google Analytics?

We use the data collected by Google Analytics to improve our website and to make our content more interesting for you the user. The legal basis for this is contained in Art. 6, para. 1, sentence 1(f) GDPR (legitimate interest).

Prevention of the storage by browser plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:

Prevention of the storage by opt-out cookie (opposition to data collection)

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website:

Order processing

We have entered into a contract data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

For more information on how Google uses data when apps of partners are used, see:

Google Fonts

For uniform representation of fonts, this page uses web fonts provided by Google Inc.. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data:,

Google has certified that it adheres to the Privacy Shield Principles (more information:


This website embeds videos from the platform “YouTube”. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We use Youtube in the so called extended data protection mode. This means that Youtube does not record any cookies for a user displaying a website with an embedded video as long as the user does not click on the play button. If the user clicks play, Youtube may store cookies in your browser. It is communicated to the Youtube servers what website the user has accessed. If you are logged in to your Youtube account, Youtube can associate the information with your account. If you do not want such an association you have to be logged out while watching the video.

We use YouTube to explain our offerings visually and to enhance the appeal of our website. This is a legitimate interest in terms of Art. 6 Abs. 1 lit. f GDPR.

Google has certified that it adheres to the Privacy Shield Principles (more information:

Data privacy statement:, Opt-Out:

Social Media Plugin “Shariff Wrapper”

On this website, we use the plugin Shariff. Shariff provides social media buttons that are compliant with data protection. The developers of the component is GitHub, Inc. 88 Colin P. Kelly Junior Street, San Francisco, CA 94107, United States.

By using Shariff, personal data is only transferred to social networks, when the visitor actively activates one of the social media buttons. The use of Shariff is intended to protect the personal data of the visitors of our website and to enable us to integrate a button solution for social networks on this website.

Further information and the applicable data protection provisions of GitHub are retrievable under

Online Marketing Tool Hubspot

We use the “Hubspot” service of HubSpot Ireland Limited, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland (“Hubspot”) on our website. As described above, Hubspot uses cookies to collect, store and process information about user behavior on our website. These cookies are stored locally in your browser.

We use Hubspot to analyze our website in order to offer you an improved user experience and a better service. This is our legitimate interest that justifies the processing of your data by a third-party provider (Art. 6 para. 1 p. 1 lit. f) DSGVO.).

You can delete the cookies set from your browser at any time, or block the cookie storage in advance. Furthermore, you can block the use of Javascript by using a Javascript blocker.

Hubspot is obligated to comply with European data protection standards and obligations via its consent to the PrivacyShield agreement. You can find Hubspot’s privacy policy here:

Facebook Pixel

We use the so-called Facebook Pixel, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. This is a javascript code that we have embedded on our website. Loading this code allows Facebook to track your actions if you came to our site via Facebook or Instagram ads. For example, it measures how long you stay on our site and stores this in cookies. These cookies allow Facebook to match your data with your Facebook profile. For us, this data is anonymous and not visible. We can only use them to serve ads. If you are a registered Facebook user, your visit to our website will be linked to your Facebook account.

With the help of this function, we can better adjust our advertising measures to your interests and check the effectiveness of our advertising measures. Facebook also uses your data for analyses and its own advertising. As a registered Facebook user, you can manage your advertising settings here: If you are not a Facebook member, you can manage your advertising settings here:

Facebook processes your data in the USA, among other places. You can find Facebook’s data agreement notice at:

Since we use a cookie consent tool, your data is only collected by the Facebook Pixel if you have explicitly consented to this. We use the Facebook Pixel with your consent in reliance on Art. 6 para. 1 lit. a DSGVO.

In the help area of Facebook ( you can find more information about the Facebook Pixel.

Data processing newsletter

Newsletter content

Our newsletter contains information about products, case studies, event dates, offers, company news and topics related to pneumatic tube systems.

Newsletter registration

We send our newsletter only with the consent of the recipient (Art. 6 para. 1 p. 1 lit. a. DSGVO) or a legal permission. If consent is not required, our legitimate interest (Art. 6 para. 1 p. 1 lit. f. DSGVO) in direct marketing invokes the sending of existing customer advertising. To subscribe to our newsletter, you must provide your e-mail address. In order to address you personally in the newsletter, further information (such as name, position, company) may be requested.

The registration takes place via the so-called double opt-in procedure. After registering via the registration form, you will receive an e-mail via which you must confirm your registration once again. This prevents people from registering with other people’s e-mail addresses. All logins are logged with the IP address of the person logging in and the time. The logging is done for legitimate interest to be able to prove a proper process (Art. 6 para. 1 p. 1 lit. f. DSGVO).

Deletion and modification of your registration

You can ask for deletion of your data at any time. You can unsubscribe at any time via a link in the newsletter, or ask to do so by sending an informal request to

Use of a newsletter dispatch tool

Based on our legitimate interest in making newsletter dispatch efficient and secure, we use the dispatch tool Mailchimp:

Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA –

Personal data is forwarded to Mailchimp and processed by Mailchimp. The data is collected by Mailchimp via the newsletter registration form and stored in the Mailchimp account of Hörtig Rohrpost GmbH in order to send email marketing campaigns. The privacy policy of Mailchimp can be viewed via the following link: Mailchimp Privacy Policy. Here you will find information from Mailchimp on European data transmission. Mailchimp uses so-called EU standard contractual clauses. We have concluded an order data processing contract with Mailchimp. Mailchimp is certified under the EU/Switzerland-US Privacy Shield.

Contacting us

When contacting us (e.g. via telephone or email), we only save the provided data to process the inquiry. This is a legitimate interest in terms of Art. 6 Abs. 1 lit. f GDPR.

We also process personal data precedent to contracts and in order to fulfill contracts. The legal basis for this is contained in Art. 6 Abs. 1 lit. b GDPR.

Using contact forms

If you contact us via a contact form on our website, we store the information you enter (e.g. your email address or your full name) in order to process your request. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. We do not pass on your data.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

When processing personal data from your request that is not directly related to a contract, our interest is based on processing your request to us, or on your given consent if this was requested as part of the form.

We will delete your data if you request us to do so, revoke your consent or the purpose of the data processing no longer applies. This means, for example, when your request has been fully processed by us. Mandatory legal provisions remain unaffected (retention periods).

Data protection for application procedures

We collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail. If we conclude an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant, the application documents shall be erased two months after finishing the application procedure, provided that no other legitimate interests of our company are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).

Automated decision making, profiling

We do not use automated decision making or profiling.

Which are your rights?

At any time you have the right to:

  • free information about your stored personal data, their origin and recipient and the purpose of the data processing
  • correct, block or delete this data
  • restrict the processing concerning the data subject
  • object to processing
  • data portability

If the processing is based on your consent according to Art. 6 Abs. 1 lit. a or Art. 9 Abs. 2 lit. a GDPR you have the right to withdraw your consent at any time.

Furthermore, you have the right to lodge a complaint with a supervisory authority.

For further information on personal data you can contact us at any time at the address given in the imprint.

How long do we store data?

All personal data we collected will be erased in the following cases:

  • The data are not required any more for the primary purpose
  • You used your right to delete the data

We delete data as quickly as possible if one of the reasons from Art. 17 DSGVO applies.

Sources: (modified version)

© Copyright / HÖRTIG Rohrpost GmbH – All rights reserved