Your concern is our concern

We offer reliable all-round service for pneumatic tube systems

We are convinced that good performance depends to a large extent on a long-term, cooperative relationship with our customers. That is why we are not a pure manufacturer, a pure installation service, or a pure customer service provider for pneumatic tube systems. We offer integrated solutions from a single source. From development and manufacturing to installation and maintenance, you have us as a trustworthy partner at your side.

In cooperation with numerous partners, we offer our systems, installation and after-sales service, including the supply of spare parts, in over 40 countries. Surely we are also in your vicinity.

Service Contact
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Contact in case of errors
+49921/78949-0

Our service promise

10 years spare parts guaranteed | ensures long-term use

Maintenance contracts | professional inspection of the plant at specified intervals

Hotline for remote maintenance | fixes errors immediately and cost-effective

Modernization of old plants | ensures up-to-date performance and functionality

24/7 emergency service – also on weekends and holidays

Team of 7 experienced technicians and an in-house remote maintenance expert

Flexible contract options for maintenance:

Maintenance contracts with/without remote maintenance (once, quarterly, semi-annually, annually)
Pure remote maintenance contract

Our service offering

Your benefits of pneumatic tube maintenance

Maintenance by our experienced technicians according to type-specific checklist increases operational reliability

The availability of the plant is increased by preventive maintenance

Consequential damage is minimized with maintenance by our specialists

Modernization of own and non-proprietary systems:

Upgrade to newest technology
Extension of the scope of functions
Securing system availability
Increase in plant efficiency

Benefits of a modernization

Planning, Design and Analysis

Close cooperation with planers and architects to draw the optimal system design

Many years of experience and expertise in the planning and design of plants support the selection of the appropriate technical solution

Precise analysis of the prerequisites and requirements of the specific project as well as the relevant workflows at the customer’s lead to a custom-fit integration and optimization of processes

You would like to use our pneumatic tube service?

Service request

FAQ pneumatic tube service and maintenance

Pneumatic tube systems are part of the critical infrastructure in most companies and hospitals. That’s why it’s especially important to be able to rely on them at all times. Preventive maintenance helps to identify wearing components at an early stage and prevent failures. But maintenance not only increases the operational reliability of the system, it also prevents possible consequential damage.

When you have a pneumatic tube system installed, it is important that you have a reliable partner with a lot of system-specific experience on your side, who offers comprehensive services and is always there for you.

We have specialized in pneumatic tube systems for over 50 years and employ experienced technicians to take care of your installation. As a manufacturer, we naturally know best about the system we have developed. Our offer includes not only various maintenance contracts to meet your needs – but also the possibility of uncomplicated remote maintenance. You can make use of our services 24/7, even on weekends and holidays.

No. We offer services only for systems installed by us. However, we do modernize existing systems from other manufacturers.

Thanks to our 10-year spare parts warranty, you can be sure that you will be able to use your system for a long time. We have all standard wear parts in our repertoire. Contact us for a quote!